Termes and Conditions

Returns

• Any damages, errors or shortages requiring a replacement should be notified within 3 days of receipt of order.
• Goods damaged in transit can only be replaced if signed for as ‘Damaged’.
• Stock products can be returned for restocking if they are in resalable condition. The 30% charge will apply. Custom orders to bespoke specifications cannot be returned/refunded.

Price and Payment

• Prices are subject to VAT and delivery charges.
• Credit card payments of outstanding accounts or values over £1000 maybe refused or subject a service charge of 3%.
• Overdue credit accounts maybe subject to a charge of 5% per annum.
• Goods remain the property of Sedna until paid for in full.

Warranty

• We warrant that the goods will correspond with the specification and will be free from defects caused by faulty materials or workmanship for a period of one year, unless otherwise stated in the relevant product specification.
• We do not warrant that goods will be fit for any purpose. Please check the specification meets the proposed application.

Cancellations

• Goods can be cancelled without charge up until the point of dispatch, at which point the normal returns policy will apply.

Copyright

• All designs, images and other intellectual property rights in tools and patterns are property of Sedna.